Home Corporate BECAUSE WE CARE
#BECAUSEWECARE

BECAUSE WE CARE
HAUS is a brand that focuses attention on its philosophy and produces advanced centrifuge technologies worldwide. At HAUS, we offer our customers satisfactory service backed by generations of reliable and inventive industry know-how.
We deliver all these through our commitment to root principles, quality products and service and an emphasis on strong values. Our passion on customer satisfaction captures the essence of our business, because we care about it.



HAUS is a global brand for people who grow every day to stand wiser, smarter and bigger. HAUS is not just a different kind of centrifuge technologies provider brand, but a brand that is “making a difference”. Making a difference in relationships, in industrial processes, in caring business continuity. We want everyone who encounter our brand to understand that “caring” is HAUS’s reason for being. This word is the structure of our DNA. We believe in principles over profit. We believe that positive referrals work more effective than any other marketing tool.

HAUS is crystal clear about one thing: We will always keep our enthusiasm for seeing our customers happy and satisfied. We will always find a way for everyone to rely on that. We believe that all together, with this reason in mind, we can continue to innovate for the benefit of the customers and the betterment of the industry, so that we will always and forever be serving for the greater good. We are HAUS. HAUS’s compass has always been and is always going to be the happiness of society, people, HAUS’s employees and customers. And that is “Because we care about it”.

IT'S NOT A TAGLINE, IT'S AN ATTITUDE

HAUS

How can we help you?


#BECAUSEWECARE







HAUS Sales Offices & Service Network
HAUS agents and authorised services provides reliable and high quality service to all customers around the world.


500
Employees
32000
Factory Area
40
Countries


SEE ALL AGENTS & OFFICES


Frequently Asked Questions
Frequently Asked Questions



Do you have a question? You can start your search here:


HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.
To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
During the guarantee period, if the scheduled maintenance of your product is not carried out on time by the authorized service, any damage due to breakdown may cause your product to be evaluated beyond the scope of the warranty. To prevent this situation, planned maintenance of your product is recommended to be done on time. In order to make a planned maintenance agreement, you can fill out related form: http://hausworld.com/page-28-maintanence-repair.html
"First of all, you should carefully read the user operation manual provided with your machine and make sure that the specified suggestions and instructions are followed completely. You should choose your operators among those who are trained or willing to keep up. Full participation in the operator training given by the personnel sent during commissioning should be ensured and people who do not receive this training should be prevented from interfering with the machine. It should be ensured that the relevant operators of all shifts are ready for this training in the commissioning training. You should pay attention to the maintenance and cleaning of your machine, make sure that the maintenance plan is fully implemented and make sure that the controls specified in the user's operating manual are carried out. During maintenance, you should pay attention to the use of original spare parts. While using your machine, attention should be paid to the errors and warnings on the user screen, it should be checked by observing that the operating parameters are in accordance with the given values. It should be ensured that the usage limits are not exceeded, in case of any contrary, the machine should be stopped immediately with the methods specified in the user manual and should be contacted with after sales services department. Use oils recommended by HAUS After Sales Services for machinery and auxiliary equipment. Upon request, HAUS After Sales Services department provides on-site machine usage training. You may fill related form to proceed further: http://hausworld.com/page-30-customer-services.html "
Centrifuge machines are high speed, therefore their maintenance and controls should be done on time. Planned maintenance activities extend the working life of the machines, ensure the continuity of your process and prevent unforeseen breakdown that may occur in the future due to usage error or normal use. For this reason, we recommend you to make a planned maintenance agreement. If you submit your request, our After Sales Services department will contact you for the most appropriate maintenance agreement for your process and needs.