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OUR VALUES
Vision
With our passion to be a Leading Provider of centrifuge technologies, our leading technology, knowledge and uninterrupted services, we make all the people we do business with feel that they are cared for and we exceed the expectations of different sectors and markets.

Mission
To be one of the top three centrifuge technologies providers globally by taking well-care of people and relationships, continuously improving our technologies and investing in engineering, production, level of service and industrial know-how.

Our Values

HAUS’s core brand values are the compass thatpoints to the true north star of our businesssuccess. They’re the center from which everythingradiates—including ourbrand’s look, voice and relationships.



CONTINUOUS IMPROVEMENT
We embrace opportunities to learn and grow.
We invest in ourselves and in one another not just as an organization but also as individuals. Through personal development and continuous development and improvement, we enrich our lives and we are ready to take all opportunities as they arise.

GRADITUDE & APPRECIATION
We celebrate the blessings.
We show our gratitude and appreciation in our organization to each other, to our business partners and celebrate as a big team. We know that we are important in other people's lives. We are aware that people care about being noticed, valued and thought about.



INTEGRITY
We stand behind our words.
We honor our commitments to those we serve. We take our commitments seriously. We do everything we can to meet the expectations of our customers to the end. When we make a mistake, we take responsibility, we learn a lesson. We do it wholeheartedly believing that everything we do is right.

CARE
No matter what happens, we care about the other.
Everyone we work with wants to be cared for and feel valued. We are gifted with empathy. Through the empathy we show to others, we can easily understand where we are needed and what we can do to help. We observe, listen, understand and assist. We embrace the diversity.



OPENNESS
We have a clear language of communication.
We are arguably curious, resilient and open-minded. If there is a better way, we’ll find it. Our language is for communicating openly with each other. We are excited by new ideas and new opportunities. We rise when we fall and never resist to adopting new ways of working.


HAUS

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HAUS Sales Offices & Service Network
HAUS agents and authorised services provides reliable and high quality service to all customers around the world.


500
Employees
32000
Factory Area
40
Countries


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Frequently Asked Questions
Frequently Asked Questions



Do you have a question? You can start your search here:


To become a HAUS supplier: https://supplier.hausworld.com/register.php
To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
We manage our overseas service in partnership with our service network all over the world and resolve our customers' spare parts and service requests in the fastest way possible.
"Before the machines are unloaded from the vehicle or the container, the general control must be made, and the machines condition must be recorded with photographs or video if possible. The date, time and location of the damage should be noted. As soon as the damage is detected, a report must be signed by the driver of the vehicle, the number of damaged containers must be indicated on the CMR convention and the signature of the carrier must be taken. CMR insurance will then be activated. In case of shipment damages, the damage report prepared with the logistics company should be directed to HAUS, meanwhile, the relevant insurance expert should be informed immediately and act according to the expert's instructions. It should not be forgotten that you may have to pay material damages due to transactions that are not done correctly on time. For more detailed information, you can request assistance from the relevant HAUS Sales department or After Sales Services department."
The chemicals you need vary according to the properties of the product you are processing. We can determine the chemical needs that will be suitable for your product as a result of laboratory studies. You can contact the sales representative who has dealt with you at the order stage and send your request.