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OUR VALUES
Vision
With our passion to be a Leading Provider of centrifuge technologies, our leading technology, knowledge and uninterrupted services, we make all the people we do business with feel that they are cared for and we exceed the expectations of different sectors and markets.

Mission
To be one of the top three centrifuge technologies providers globally by taking well-care of people and relationships, continuously improving our technologies and investing in engineering, production, level of service and industrial know-how.

Our Values

HAUS’s core brand values are the compass thatpoints to the true north star of our businesssuccess. They’re the center from which everythingradiates—including ourbrand’s look, voice and relationships.



CONTINUOUS IMPROVEMENT
We embrace opportunities to learn and grow.
We invest in ourselves and in one another not just as an organization but also as individuals. Through personal development and continuous development and improvement, we enrich our lives and we are ready to take all opportunities as they arise.

GRADITUDE & APPRECIATION
We celebrate the blessings.
We show our gratitude and appreciation in our organization to each other, to our business partners and celebrate as a big team. We know that we are important in other people's lives. We are aware that people care about being noticed, valued and thought about.



INTEGRITY
We stand behind our words.
We honor our commitments to those we serve. We take our commitments seriously. We do everything we can to meet the expectations of our customers to the end. When we make a mistake, we take responsibility, we learn a lesson. We do it wholeheartedly believing that everything we do is right.

CARE
No matter what happens, we care about the other.
Everyone we work with wants to be cared for and feel valued. We are gifted with empathy. Through the empathy we show to others, we can easily understand where we are needed and what we can do to help. We observe, listen, understand and assist. We embrace the diversity.



OPENNESS
We have a clear language of communication.
We are arguably curious, resilient and open-minded. If there is a better way, we’ll find it. Our language is for communicating openly with each other. We are excited by new ideas and new opportunities. We rise when we fall and never resist to adopting new ways of working.


HAUS

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HAUS Sales Offices & Service Network
HAUS agents and authorised services provides reliable and high quality service to all customers around the world.


500
Employees
32000
Factory Area
40
Countries


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Frequently Asked Questions
Frequently Asked Questions



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To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.
"For more than 65 years, HAUS has been synonymous with accomplishing high production quality, based on modern technologies; fulfilling customer satisfaction at utmost level dating back to 1954, when the young engineman Hakkı Gözlüklü has opened the doors of HAUS in Aydın and started activities. Between 2010 and 2018, HAUS Ist in İstanbul, HAUS Europe B.V. in the Netherlands, HAUS SEA in Malaysia, HAUS MED SRL in Italy, HAUS IBERICA in Spain and HAUS SA in India were founded. HAUS R&D Center was established in 2015 and the first turbo blower and screw press production began in 2017. Today, having the ability of manufacturing approximately 600 centrifuges annually with over 500 employees based on 32.000 m2 field integrated factory in Aydın - Turkey with latest technology equipment and quality system management, HAUS exports to more than 40 countries. For more detailed information about us: http://hausworld.com/page-17-about-us.html "
Our products are under guarantee for 2 years against material and workmanship defects. Our Sales or After Sales Services units will be happy to inform you about the details of the guarantee conditions.
"First of all, you should carefully read the user operation manual provided with your machine and make sure that the specified suggestions and instructions are followed completely. You should choose your operators among those who are trained or willing to keep up. Full participation in the operator training given by the personnel sent during commissioning should be ensured and people who do not receive this training should be prevented from interfering with the machine. It should be ensured that the relevant operators of all shifts are ready for this training in the commissioning training. You should pay attention to the maintenance and cleaning of your machine, make sure that the maintenance plan is fully implemented and make sure that the controls specified in the user's operating manual are carried out. During maintenance, you should pay attention to the use of original spare parts. While using your machine, attention should be paid to the errors and warnings on the user screen, it should be checked by observing that the operating parameters are in accordance with the given values. It should be ensured that the usage limits are not exceeded, in case of any contrary, the machine should be stopped immediately with the methods specified in the user manual and should be contacted with after sales services department. Use oils recommended by HAUS After Sales Services for machinery and auxiliary equipment. Upon request, HAUS After Sales Services department provides on-site machine usage training. You may fill related form to proceed further: http://hausworld.com/page-30-customer-services.html "
"Before the machines are unloaded from the vehicle or the container, the general control must be made, and the machines condition must be recorded with photographs or video if possible. The date, time and location of the damage should be noted. As soon as the damage is detected, a report must be signed by the driver of the vehicle, the number of damaged containers must be indicated on the CMR convention and the signature of the carrier must be taken. CMR insurance will then be activated. In case of shipment damages, the damage report prepared with the logistics company should be directed to HAUS, meanwhile, the relevant insurance expert should be informed immediately and act according to the expert's instructions. It should not be forgotten that you may have to pay material damages due to transactions that are not done correctly on time. For more detailed information, you can request assistance from the relevant HAUS Sales department or After Sales Services department."