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Frequently Asked Questions
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We try to make the delivery times as soon as possible regarding the plan. Since certain machines are produced specifically for process needs, our delivery times may be longer than standard mass production machines. According to your needs, you can contact the related sales representative and ask for availability according to the recent schedule. The sales representative will return to you for the shortest possible deadline according to the current schedule.
HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.
You can contact the sales representative who has dealt with you at the order stage and send your change requests.
It can be used with any solid fuel and you can use it by burning pomace or seeds as well.
You can contact the Commercial Affairs department at +90 256 231 0481.
"Before the machines are unloaded from the vehicle or the container, the general control must be made, and the machines condition must be recorded with photographs or video if possible. The date, time and location of the damage should be noted. As soon as the damage is detected, a report must be signed by the driver of the vehicle, the number of damaged containers must be indicated on the CMR convention and the signature of the carrier must be taken. CMR insurance will then be activated. In case of shipment damages, the damage report prepared with the logistics company should be directed to HAUS, meanwhile, the relevant insurance expert should be informed immediately and act according to the expert's instructions. It should not be forgotten that you may have to pay material damages due to transactions that are not done correctly on time. For more detailed information, you can request assistance from the relevant HAUS Sales department or After Sales Services department."
"The main purpose of using cleaning separator is to separate somatic cells and impurities. Cleaning separators are produced at the first entrance of milk factories in accordance with the milk feeding temperature of 4˚C. In bacteria separators, the main purpose is to separate total bacteria and spore bacteria. They are used in the stage where the pasteurization unit of the factories are located and they reach the highest performance separation efficiency at 55˚C. While cleaning separators only show high performance on somatic cell and coarse impurities, bacteria separators show high performance on both total bacteria and spore bacteria. Apparently, bacteria separators have a recirculation line used to minimize milk losses, unlike cleaning separators. The drums and bowls of both separators have different designs. For more detailed information about Maxclean Cleaning Separators: http://hausworld.com/model-43-maxclean-series.html For more detailed information about Maxclean Bacteria Separators: http://hausworld.com/model-46-maxclean-bakteria-series.html "
"In case of a breakdown, you should apply to HAUS After Sales Services via e-mail, phone, website, or fax. You can send your service, spare parts and technical information requests by using digital channels. Thus, your service record will be opened and systematic action will be started and you will be returned as soon as possible."
"You can create a request from our contact menu. You can fill the related form with requested details. Our expert sales department will get in contact with you accordingly as soon as possible. To fill the form: http://hausworld.com/contact.html "
"a. Olive weighing scale b. Olive stock crate c. Olive oil storage tanks d. Filling machines e. Forklift"


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HAUS Sales Offices and Service Network
It provides the highest quality service with the most up-to-date technology to all its customers at authorized dealer and service locations in Turkey and around the world.


750+
Employees
100000
Production Area
70
Countries


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Frequently Asked Questions
Frequently Asked Questions



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"For more than 70 years, HAUS has been synonymous with accomplishing high production quality, based on modern technologies; fulfilling customer satisfaction at utmost level dating back to 1954, when the young engineman Hakkı Gözlüklü has opened the doors of HAUS in Aydın and started activities. Between 2010 and 2018, HAUS Ist in İstanbul, HAUS Europe B.V. in the Netherlands, HAUS SEA in Malaysia, HAUS MED SRL in Italy, HAUS IBERICA in Spain and HAUS SA in India were founded. HAUS R&D Center was established in 2015 and the first turbo blower and screw press production began in 2017. Today, having the ability of manufacturing approximately 600 centrifuges annually with over 750 employees based on 100.000 m2 field integrated factory in Aydın - Turkey with latest technology equipment and quality system management, HAUS exports to more than 70 countries. For more detailed information about us: http://hausworld.com/page-17-about-us.html "
"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.
"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."