Gladly. If you make a reservation by contacting before your visit, we will be pleased to introduce you to our factory, accompanied by experts about your needs.

"Before the machines are unloaded from the vehicle or the container, the general control must be made, and the machines condition must be recorded with photographs or video if possible. The date, time and location of the damage should be noted. As soon as the damage is detected, a report must be signed by the driver of the vehicle, the number of damaged containers must be indicated on the CMR convention and the signature of the carrier must be taken. CMR insurance will then be activated. In case of shipment damages, the damage report prepared with the logistics company should be directed to HAUS, meanwhile, the relevant insurance expert should be informed immediately and act according to the expert's instructions. It should not be forgotten that you may have to pay material damages due to transactions that are not done correctly on time. For more detailed information, you can request assistance from the relevant HAUS Sales department or After Sales Services department."

During the guarantee period, if the scheduled maintenance of your product is not carried out on time by the authorized service, any damage due to breakdown may cause your product to be evaluated beyond the scope of the warranty. To prevent this situation, planned maintenance of your product is recommended to be done on time. In order to make a planned maintenance agreement, you can fill out related form: http://hausworld.com/page-28-maintanence-repair.html

"a. The amount of olives from the producer b. Mixing time in the malaxer c. Olive variety d. Regional structure of olives, climate e. Operator's competence f. Olive harvest time"

"In the previous years, a black water separator was used in addition to the oil separator in olive oil facilities for the black water coming out of the decanters in the three-phase systems to take the oil escaping from the black water. However, as a result of today's improvements, the rate of oil remaining in the black water is at the maximum 0.5%, which eliminates the need for the use of a second separator. However, in some regions, when the oil yield ratio of olives is above the average, especially because the amount of oil coming out of the decanters working with 2/3 phase is high, the separator exceeds its capacity and a second separator is needed to avoid reducing the operating capacity. When the product is processed with a single separator, the load on the separator increases. This causes impurity and requires more frequent cleaning. In the olive season, the use of double separators can be preferred to minimize both the cleaning and the risk of breakdown. In addition, if a breakdown occurs in one of the separators, instead of completely stopping, olive processing can be continued without stopping, even at half capacity. Thus, customer loss is prevented."

For our quality sertifications: https://www.hausworld.com/page-21-quality-policy.html

We try to make the delivery times as soon as possible regarding the plan. Since certain machines are produced specifically for process needs, our delivery times may be longer than standard mass production machines. According to your needs, you can contact the related sales representative and ask for availability according to the recent schedule. The sales representative will return to you for the shortest possible deadline according to the current schedule.

Yes. We do field exploration to make sure that the projects we will take part in will succeed and meet expectations. We do laboratory testing and reporting on samples before field discovery. When necessary, we go to the field with our mobile test vehicles and perform on-site tests.

Yes. You can contact our Sales department for information on this subject.