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Frequently Asked Questions
Frequently Asked Questions



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Popüler Sıkça Sorulan Sorular
"Before the machines are unloaded from the vehicle or the container, the general control must be made, and the machines condition must be recorded with photographs or video if possible. The date, time and location of the damage should be noted. As soon as the damage is detected, a report must be signed by the driver of the vehicle, the number of damaged containers must be indicated on the CMR convention and the signature of the carrier must be taken. CMR insurance will then be activated. In case of shipment damages, the damage report prepared with the logistics company should be directed to HAUS, meanwhile, the relevant insurance expert should be informed immediately and act according to the expert's instructions. It should not be forgotten that you may have to pay material damages due to transactions that are not done correctly on time. For more detailed information, you can request assistance from the relevant HAUS Sales department or After Sales Services department."
We use the highest kW value of breaker motors compared to the competitors in the market. Because, if the olives get little rain during the season, the olives will be very small and the core very hard. Therefore, the crusher can have difficulties or even stop to protect itself during the crushing. As a result, since the olive cannot be crushed in a short time, it may have a negative effect on phenol components. The only way to prevent this is to use motors with high kW ratings.
We manage our overseas service in partnership with our service network all over the world and resolve our customers' spare parts and service requests in the fastest way possible.
HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.
To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
"Plus series olive oil extraction lines are decanters with dual drive; Pro series lines are equipped with decanters with a mono drive produced for many years. Thanks to the second motor in the Plus series, you can adjust the speed of the scroll in the decanter as you wish and enable you to work more efficiently on different types of olives, and to adjust residue and clarity. For more detailed information about Plus Series: http://hausworld.com/model-51-plus-series.html For more detailed information about Pro Series: http://hausworld.com/model-50-pro-series.html "
You must keep the delivery report provided to you during and after commissioning, the sales contract, the operating manual provided with the machine, the electrical project, the checklists prepared by HAUS during commissioning and the service commissioning report for future service and maintenance needs.
To become a HAUS supplier: https://supplier.hausworld.com/register.php
"a. The amount of olives from the producer b. Mixing time in the malaxer c. Olive variety d. Regional structure of olives, climate e. Operator's competence f. Olive harvest time"
You can get clear information about the planned delivery date by contacting the sales representative who has dealt with you at the order stage.


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HAUS Sales Offices and Service Network
It provides the highest quality service with the most up-to-date technology to all its customers at authorized dealer and service locations in Turkey and around the world.


750+
Employees
100000
Production Area
70
Countries


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Frequently Asked Questions
Frequently Asked Questions



Have a question? You can start searching here:


HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.
To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
We manage our overseas service in partnership with our service network all over the world and resolve our customers' spare parts and service requests in the fastest way possible.
You can contact the sales representative who has dealt with you at the order stage and send your request.
For the contact information please click here.