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SPARE PARTS
We offer accurate design tolerances, ensure problem free replacement of parts and longer plant life through use of genuine spare parts in spare part supply which is one of the most important components of our After Sales Services.

With "Effective Warranty Tracking System" that we have developed as HAUS After Sales Services Department, we can offer fast and continuous spare part supply that our customers may need throughout the warranty period. As HAUS After Sales Services department, we subject all spare parts we supply to our customers to examination by our Quality Control unit and record them, then delivery together with spare part warranty. With the input spare part quality control mechanism which also carried out by our Quality Control unit, each item introduced to our spare part warehouse is checked and recorded. Such checks are always kept up-to-date for the sake of providing flawless service to our customers and actively tracked.

We offer spare part sale service to our customers located in Turkey and throughout the world with continuously available stocks suitable for the market competition conditions of today. Spare parts that we offer to our customers are subjected to price/performance studies and assessed according to HAUS Spare Part Quality Standards by considering the worldwide quality standards. As HAUS After Sales Services department, we maintain the shelf lives and extend the useful lifespan of the parts by keeping spare part storage and shipping conditions at optimal level.
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HAUS Sales Offices and Service Network
It provides the highest quality service with the most up-to-date technology to all its customers at authorized dealer and service locations in Turkey and around the world.


750+
Employees
100000
Production Area
70
Countries


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Frequently Asked Questions
Frequently Asked Questions



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To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.
To become a HAUS supplier: https://supplier.hausworld.com/register.php
For the contact information please click here.
"In case of a breakdown, you should apply to HAUS After Sales Services via e-mail, phone, website, or fax. You can send your service, spare parts and technical information requests by using digital channels. Thus, your service record will be opened and systematic action will be started and you will be returned as soon as possible."
"Before the machines are unloaded from the vehicle or the container, the general control must be made, and the machines condition must be recorded with photographs or video if possible. The date, time and location of the damage should be noted. As soon as the damage is detected, a report must be signed by the driver of the vehicle, the number of damaged containers must be indicated on the CMR convention and the signature of the carrier must be taken. CMR insurance will then be activated. In case of shipment damages, the damage report prepared with the logistics company should be directed to HAUS, meanwhile, the relevant insurance expert should be informed immediately and act according to the expert's instructions. It should not be forgotten that you may have to pay material damages due to transactions that are not done correctly on time. For more detailed information, you can request assistance from the relevant HAUS Sales department or After Sales Services department."