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QUALITY POLICY
HAUS has an effective quality management system in place. It performs production according to CE directives and ISO standards. It improves quality of products, processes and services continuously to demonstrate to its employees and its customers that it regards them with importance.

  • Increasing our current market share and extensiveness of our machinery, measuring customer satisfaction in an adequate manner to satisfy customer expectations and requirements always at the utmost level.

  • Striving to perfect all of our processes through our continuous improvement activities, arranging and developing our processes to always comply with the legal requirements.

  • Manufacturing “Accident-Free” products by employing risk management to increase customer satisfaction considering the risks and opportunities which may impact compliance of our products and services, safeguarding the health of our employees by making the work environment safer; ensuring adoption of sustainable "safety culture" by our employees.

  • Preventing pollution at the source, ensuring efficient use of natural resources, minimizing wastes and promoting recycling, consuming energy economically, developing environment friendly products which consume energy efficiently.

  • Our company policy requires training of our employees in terms of hygiene and sanitation and establishing the work conditions and measures to ensure protection of health and safety of the respective parties regarding the risks that may occur while or after realizing the products or services.

  • We expect all of our employees to demonstrate the required efforts and care regarding our mission, the aforementioned strategies and goals concerning them and we declare that we will provide them any support for this purpose.

  • Hakkı GÖZLÜKLÜ
    Managing Director

    Quality Documents



    HAUS

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    HAUS Sales Offices & Service Network
    HAUS agents and authorised services provides reliable and high quality service to all customers around the world.


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    Frequently Asked Questions
    Frequently Asked Questions



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    To become a HAUS supplier: https://supplier.hausworld.com/register.php
    For the contact information please click here.
    To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
    "In case of a breakdown, you should apply to HAUS After Sales Services via e-mail, phone, website, or fax. You can send your service, spare parts and technical information requests by using digital channels. Thus, your service record will be opened and systematic action will be started and you will be returned as soon as possible."
    After your machine arrives, the first thing to do is to open the packaging of the machine and check whether there is any damage or deficiency on it. The equipment you have delivered should be kept in a closed and safe environment away from moisture, heat, and humid environments. To be sure that the documents such as usage, operating manual, electrical project sent to you with the machine will not be lost, you should make sure that you secure such documents. You should make sure that the set of tools are correct and complete, and that you keep such tools in a suitable place for use when necessary. You should contact the project department for installation and after your installation is complete, you should contact HAUS After Sales Services for commissioning.
    To become a HAUS supplier: https://supplier.hausworld.com/register.php