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SERVICE
HAUS After Sales Services department comprises Customer Services, Technical Services Sale, Technical Support, Workshop, Field Mechanical and Field Electrical departments. The supreme purpose of this organization is to realize an organization which can offer quality, reliable and fast service to our customers.

HAUS After Sale Services department is always in support and in service of our customers with its field team. Our technical team produces quality, reliable and quick solutions for our customers with genuine spare part warranty at our service workshop located in Aydın Astim Organized Industrial Estate and equipped with state-of-the-art systems.

Offering reliable and continuous service to its customers with the international dealer-service center network which can provide service throughout the world, HAUS takes sure steps toward becoming a world brand. We periodically organize trainings for ensuring quality, reliable and fast service concept at our workshop addressing the teams which are operating in international dealer-service network and the ones that are recently participated to the network. With the Technical Support Center established in HAUS After Sales Services department we can respond to the questions of our customers throughout Turkey and the world instantly.

We offer technical support, spare part and installation-commissioning services to the entire Europe with HAUS Europe and South East Asian countries with HAUS SEA in the industry and environment sectors; and to Italy, Spain and Portugal with HAUS MED and HAUS İberica in the olive sector, which are all our affiliates.
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HAUS Sales Offices and Service Network
It provides the highest quality service with the most up-to-date technology to all its customers at authorized dealer and service locations in Turkey and around the world.


750+
Employees
100000
Production Area
70
Countries


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Frequently Asked Questions
Frequently Asked Questions



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HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.
To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
"For more than 70 years, HAUS has been synonymous with accomplishing high production quality, based on modern technologies; fulfilling customer satisfaction at utmost level dating back to 1954, when the young engineman Hakkı Gözlüklü has opened the doors of HAUS in Aydın and started activities. Between 2010 and 2018, HAUS Ist in İstanbul, HAUS Europe B.V. in the Netherlands, HAUS SEA in Malaysia, HAUS MED SRL in Italy, HAUS IBERICA in Spain and HAUS SA in India were founded. HAUS R&D Center was established in 2015 and the first turbo blower and screw press production began in 2017. Today, having the ability of manufacturing approximately 600 centrifuges annually with over 750 employees based on 100.000 m2 field integrated factory in Aydın - Turkey with latest technology equipment and quality system management, HAUS exports to more than 70 countries. For more detailed information about us: http://hausworld.com/page-17-about-us.html "
For your requests, please kindly fill related service form with details: http://hausworld.com/contact.html
You can contact the Commercial Affairs department at +90 256 231 0481.
After your machine arrives, the first thing to do is to open the packaging of the machine and check whether there is any damage or deficiency on it. The equipment you have delivered should be kept in a closed and safe environment away from moisture, heat, and humid environments. To be sure that the documents such as usage, operating manual, electrical project sent to you with the machine will not be lost, you should make sure that you secure such documents. You should make sure that the set of tools are correct and complete, and that you keep such tools in a suitable place for use when necessary. You should contact the project department for installation and after your installation is complete, you should contact HAUS After Sales Services for commissioning.