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HAUS AFTER SALES SERVICES
HAUS is a company which offers high quality products and solutions to its customers by combining its innovative design engineering approach with its effective service concept. We believe in establishing relationships with our customers based on mutual trust in order to maintain this. We are aware that we can reach to our goal of becoming a world leader only by ensuring is sustainability. We established a dynamic, innovative team which is committed to its job with passion in order to achieve this goal. Our primary mission is to offer a reliable, quality, fast and continuous service in terms of installation, commissioning, periodical maintenance, repair and spare part upon purchase of our products by the customers with our team which has specialized in its field.
As HAUS After Sales Services department, we offer continuous service on 24/7 basis with our team of specialists in order to satisfy the requirements of our customers throughout the world. Addressing the needs of the customers operating in different sectors, HAUS After Sales Services department carries out its operations without compromise from customer satisfaction with our professional staff trained in line with the requirements of each sector. As HAUS After Sales Services department we carry out commissioning, maintenance and repair operations for decanter centrifuge and centrifuge separators needed in these sectors using genuine spare parts.
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HAUS Sales Offices & Service Network
HAUS agents and authorised services provides reliable and high quality service to all customers around the world.


500
Employees
32000
Factory Area
40
Countries


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Frequently Asked Questions
Frequently Asked Questions



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"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
"For more than 65 years, HAUS has been synonymous with accomplishing high production quality, based on modern technologies; fulfilling customer satisfaction at utmost level dating back to 1954, when the young engineman Hakkı Gözlüklü has opened the doors of HAUS in Aydın and started activities. Between 2010 and 2018, HAUS Ist in İstanbul, HAUS Europe B.V. in the Netherlands, HAUS SEA in Malaysia, HAUS MED SRL in Italy, HAUS IBERICA in Spain and HAUS SA in India were founded. HAUS R&D Center was established in 2015 and the first turbo blower and screw press production began in 2017. Today, having the ability of manufacturing approximately 600 centrifuges annually with over 500 employees based on 32.000 m2 field integrated factory in Aydın - Turkey with latest technology equipment and quality system management, HAUS exports to more than 40 countries. For more detailed information about us: http://hausworld.com/page-17-about-us.html "
HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.
After your machine arrives, the first thing to do is to open the packaging of the machine and check whether there is any damage or deficiency on it. The equipment you have delivered should be kept in a closed and safe environment away from moisture, heat, and humid environments. To be sure that the documents such as usage, operating manual, electrical project sent to you with the machine will not be lost, you should make sure that you secure such documents. You should make sure that the set of tools are correct and complete, and that you keep such tools in a suitable place for use when necessary. You should contact the project department for installation and after your installation is complete, you should contact HAUS After Sales Services for commissioning.
For the contact information please click here.
To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html