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GUARANTEE POLICY
HAUS Makina San. Tic. A.Ş. offers service-maintenance-repair support during and after the warranty period for the devices that it sells.

Damage and failures that occur in our machinery due to design and failures that occur during installation and commissioning tasks performed by authorized service centers or technicians are covered by warranty of HAUS Makina San. Tic. A.Ş.

With the warranty tracking system we offer to our customers, semiannual and annual periodic maintenances ensure that our machinery perform continuously and properly during their operating lifespan. Such maintenances covered by warranty within the respective period in terms of spare part and workmanship.

Operating history of the recorded machinery, evaluation of performance values and downtimes that can be experienced by the customer are tracked and kept under control by the effective warranty tracking system and thus, it is ensured that the plant and process do not suffer from unexpected downtimes. With the scheduled maintenances we suggest to our customers, it is aimed to ensure active use of machinery within the warranty periods, and planning and control of the budget of our customers.
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Frequently Asked Questions
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"For more than 65 years, HAUS has been synonymous with accomplishing high production quality, based on modern technologies; fulfilling customer satisfaction at utmost level dating back to 1954, when the young engineman Hakkı Gözlüklü has opened the doors of HAUS in Aydın and started activities. Between 2010 and 2018, HAUS Ist in İstanbul, HAUS Europe B.V. in the Netherlands, HAUS SEA in Malaysia, HAUS MED SRL in Italy, HAUS IBERICA in Spain and HAUS SA in India were founded. HAUS R&D Center was established in 2015 and the first turbo blower and screw press production began in 2017. Today, having the ability of manufacturing approximately 600 centrifuges annually with over 500 employees based on 32.000 m2 field integrated factory in Aydın - Turkey with latest technology equipment and quality system management, HAUS exports to more than 40 countries. For more detailed information about us: http://hausworld.com/page-17-about-us.html "
To become a HAUS supplier: https://supplier.hausworld.com/register.php
To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
"For more than 65 years, HAUS has been synonymous with accomplishing high production quality, based on modern technologies; fulfilling customer satisfaction at utmost level dating back to 1954, when the young engineman Hakkı Gözlüklü has opened the doors of HAUS in Aydın and started activities. Between 2010 and 2018, HAUS Ist in İstanbul, HAUS Europe B.V. in the Netherlands, HAUS SEA in Malaysia, HAUS MED SRL in Italy, HAUS IBERICA in Spain and HAUS SA in India were founded. HAUS R&D Center was established in 2015 and the first turbo blower and screw press production began in 2017. Today, having the ability of manufacturing approximately 600 centrifuges annually with over 500 employees based on 32.000 m2 field integrated factory in Aydın - Turkey with latest technology equipment and quality system management, HAUS exports to more than 40 countries. For more detailed information about us: http://hausworld.com/page-17-about-us.html "
You must keep the delivery report provided to you during and after commissioning, the sales contract, the operating manual provided with the machine, the electrical project, the checklists prepared by HAUS during commissioning and the service commissioning report for future service and maintenance needs.