GUARANTEE POLICY

HAUS Makina San. Tic. A.Ş. offers service-maintenance-repair support during and after the warranty period for the devices that it sells.

Damage and failures that occur in our machinery due to design and failures that occur during installation and commissioning tasks performed by authorized service centers or technicians are covered by warranty of HAUS Makina San. Tic. A.Ş.

With the warranty tracking system we offer to our customers, semiannual and annual periodic maintenances ensure that our machinery perform continuously and properly during their operating lifespan. Such maintenances covered by warranty within the respective period in terms of spare part and workmanship.

Operating history of the recorded machinery, evaluation of performance values and downtimes that can be experienced by the customer are tracked and kept under control by the effective warranty tracking system and thus, it is ensured that the plant and process do not suffer from unexpected downtimes. With the scheduled maintenances we suggest to our customers, it is aimed to ensure active use of machinery within the warranty periods, and planning and control of the budget of our customers.
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