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PRIVACY POLICY
  1. HAUS CENTRIFUGE TECHNOLOGIES ("HAUS”) expresses great importance to the privacy rights of its customers. The following items give information about the customer data collected on our website, the purposes for which it was collected, how it was used, how you could change this information, and your preferences for communication with you. Your access to this site signifies your acceptance of the information collection and use of it described in this privacy statement.

    Gathering Personal Information

    Personal information collected on the site is used for completing orders and providing related communication, providing information about products, services, campaigns and promotions (Weekly E-Bulletins), better understanding of our customers' shopping preferences, making trends and statistical analyzes, and strengthening the security of the site. To support these uses, HAUS may use personal information to provide more effective services to its customers, improve the site and other related products or services, and eliminate the need to re-enter the same information, making the site easier to use or customizing the site to your specific preferences and interests.

    Use of Your Personal Information

    Personal information collected on the site is used for completing orders and providing related communication, providing information about products, services, campaigns and promotions (Weekly E-Bulletins), better understanding of our customers' shopping preferences, making trends and statistical analyzes, and strengthening the security of the site. To support these uses, HAUS may use personal information to provide more effective services to its customers, improve the site and other related products or services, and eliminate the need to re-enter the same information, making the site easier to use or customizing the site to your specific preferences and interests.

    HAUS may declare or share with relevant state authorities your personal information in case of a legal obligation, or (a) act in accordance with legal requirements or comply with legal proceedings communicated to HAUS or the site; (b) protect and defend HAUS rights and property; (c) Where HAUS employees or intermediaries believe in good faith that users of the HAUS product or public safety are required to act in an emergency. Apart from these circumstances, your information will not be shared with third parties or legal entities in any way.

    Security of Your Personal Information

    HAUS works with state-of-the-art technology to ensure the security of its customers' information. Electronic, physical and methodical measures have been taken in safe environments to ensure security. We store the information you provide on computer servers with limited access in controlled facilities. Information received through our site is carried with technology that provides secure information transfer which is called SSL (secure socket layer). We also do not store your credit card information in our systems in any way. The used credit cards info are encrypted with special crypto methods and transmitted to the relevant bank.

     

     

     

    Changes to This Privacy Statement

    We may update this privacy statement from time to time. In doing so, we change the "last updated date" section at the top of the privacy statement. We encourage you to periodically review this privacy statement to be informed of the methods we use to protect the personal information we collect. Your continued use of the Service constitutes your agreement to this privacy statement and any updates that may be made.

    Security Notice

    HAUS allows you to set information such as an access password. If the access password is forgotten, a newly generated password is sent to the e-mail address you provided when registering.

    If you wish to stop e-bulletin submissions, you can easily unsubscribe from e-bulletin membership by clicking the “Click here to unsubscribe from our e-bulletin list at the bottom of the e-bulletin we send at any time.



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HAUS Sales Offices & Service Network
HAUS agents and authorised services provides reliable and high quality service to all customers around the world.


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68000
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Frequently Asked Questions
Frequently Asked Questions



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"For more than 65 years, HAUS has been synonymous with accomplishing high production quality, based on modern technologies; fulfilling customer satisfaction at utmost level dating back to 1954, when the young engineman Hakkı Gözlüklü has opened the doors of HAUS in Aydın and started activities. Between 2010 and 2018, HAUS Ist in İstanbul, HAUS Europe B.V. in the Netherlands, HAUS SEA in Malaysia, HAUS MED SRL in Italy, HAUS IBERICA in Spain and HAUS SA in India were founded. HAUS R&D Center was established in 2015 and the first turbo blower and screw press production began in 2017. Today, having the ability of manufacturing approximately 600 centrifuges annually with over 500 employees based on 32.000 m2 field integrated factory in Aydın - Turkey with latest technology equipment and quality system management, HAUS exports to more than 40 countries. For more detailed information about us: http://hausworld.com/page-17-about-us.html "
For the contact information please click here.
"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
For your requests, please kindly fill related service form with details: http://hausworld.com/contact.html
"Before the machines are unloaded from the vehicle or the container, the general control must be made, and the machines condition must be recorded with photographs or video if possible. The date, time and location of the damage should be noted. As soon as the damage is detected, a report must be signed by the driver of the vehicle, the number of damaged containers must be indicated on the CMR convention and the signature of the carrier must be taken. CMR insurance will then be activated. In case of shipment damages, the damage report prepared with the logistics company should be directed to HAUS, meanwhile, the relevant insurance expert should be informed immediately and act according to the expert's instructions. It should not be forgotten that you may have to pay material damages due to transactions that are not done correctly on time. For more detailed information, you can request assistance from the relevant HAUS Sales department or After Sales Services department."
During the guarantee period, if the scheduled maintenance of your product is not carried out on time by the authorized service, any damage due to breakdown may cause your product to be evaluated beyond the scope of the warranty. To prevent this situation, planned maintenance of your product is recommended to be done on time. In order to make a planned maintenance agreement, you can fill out related form: http://hausworld.com/page-28-maintanence-repair.html