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ETHICS LINE
    Company employees, dealers and suppliers observe or witness, regarding the company or their own interests, hidden or open threats and dangers, non-compliance with corporate business principles, mobbing, financial losses and leakages, conflicts of interest between superiors and employees, etc. They can report any negativities that they think are against ethical values through the ethics line.

    With this system, you can make a report without introducing yourself. Notifications are received and processed in accordance with personal data protection principles. You can submit your notifications by filling out the notification form below or by sending a letter, e-mail or phone call to our contact addresses. Your notifications will be forwarded to the Haus Ethics Committee Committee. We strongly recommend that you share a phone number and/or email address where we can reach you. Maximum attention will be paid to the confidentiality of the information you provide.

    Paying attention to the following points will ensure that your notification is reviewed on a priority basis.
    1. A clear and concise explanation of the events subject to notification
    2. Providing evidence, supporting documents and witnesses
    3. Nicknames, direct language use instead of insinuations
    4. ...expressing allegations with expressions that contain a level of certainty and certainty, such as "I witnessed", "I know", "it is said as gossip", "I have a strong suspicion", "I suspect".
    5. Sharing valid contact information so that auditors can contact us when necessary

    Warnings
    1. Disciplinary investigations and legal proceedings may be initiated against whistleblowers against reports based on lies and slander, with the intent to defame or disparage.
    2. Before making your ethics application, you can read the 'Ethics Board Regulation' and the Ethics Line Enlightenment Text.


Reference No
EH-WE495618

What if you have evidence to support your claim? (Document - Document) Please upload.

*Please provide full details of the alleged violation, including the location of witnesses and any other information that may be useful to assess and ultimately remediate the situation.

Persons
# Fullname Occupation
Witnesses
# Fullname Occupation

* Lütfen bu referans kodunu EH-WE495618 bir yere not edin ve güvenli bir yerde saklayınız. Bu referans numarası ile ihlal sürecini takip edebilirsiniz.



HAUS

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#BECAUSEWECARE







HAUS Sales Offices & Service Network
HAUS agents and authorised services provides reliable and high quality service to all customers around the world.


750+
Employees
100000
Factory Area
70
Countries


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Frequently Asked Questions
Frequently Asked Questions



Do you have a question? You can start your search here:


"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
For the contact information please click here.
To become a HAUS supplier: https://supplier.hausworld.com/register.php
"For more than 70 years, HAUS has been synonymous with accomplishing high production quality, based on modern technologies; fulfilling customer satisfaction at utmost level dating back to 1954, when the young engineman Hakkı Gözlüklü has opened the doors of HAUS in Aydın and started activities. Between 2010 and 2018, HAUS Ist in İstanbul, HAUS Europe B.V. in the Netherlands, HAUS SEA in Malaysia, HAUS MED SRL in Italy, HAUS IBERICA in Spain and HAUS SA in India were founded. HAUS R&D Center was established in 2015 and the first turbo blower and screw press production began in 2017. Today, having the ability of manufacturing approximately 600 centrifuges annually with over 750 employees based on 100.000 m2 field integrated factory in Aydın - Turkey with latest technology equipment and quality system management, HAUS exports to more than 70 countries. For more detailed information about us: http://hausworld.com/page-17-about-us.html "
"First of all, you should carefully read the user operation manual provided with your machine and make sure that the specified suggestions and instructions are followed completely. You should choose your operators among those who are trained or willing to keep up. Full participation in the operator training given by the personnel sent during commissioning should be ensured and people who do not receive this training should be prevented from interfering with the machine. It should be ensured that the relevant operators of all shifts are ready for this training in the commissioning training. You should pay attention to the maintenance and cleaning of your machine, make sure that the maintenance plan is fully implemented and make sure that the controls specified in the user's operating manual are carried out. During maintenance, you should pay attention to the use of original spare parts. While using your machine, attention should be paid to the errors and warnings on the user screen, it should be checked by observing that the operating parameters are in accordance with the given values. It should be ensured that the usage limits are not exceeded, in case of any contrary, the machine should be stopped immediately with the methods specified in the user manual and should be contacted with after sales services department. Use oils recommended by HAUS After Sales Services for machinery and auxiliary equipment. Upon request, HAUS After Sales Services department provides on-site machine usage training. You may fill related form to proceed further: http://hausworld.com/page-30-customer-services.html "
"Before the machines are unloaded from the vehicle or the container, the general control must be made, and the machines condition must be recorded with photographs or video if possible. The date, time and location of the damage should be noted. As soon as the damage is detected, a report must be signed by the driver of the vehicle, the number of damaged containers must be indicated on the CMR convention and the signature of the carrier must be taken. CMR insurance will then be activated. In case of shipment damages, the damage report prepared with the logistics company should be directed to HAUS, meanwhile, the relevant insurance expert should be informed immediately and act according to the expert's instructions. It should not be forgotten that you may have to pay material damages due to transactions that are not done correctly on time. For more detailed information, you can request assistance from the relevant HAUS Sales department or After Sales Services department."