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Frequently Asked Questions
Frequently Asked Questions



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Two as standard for 60 tons and above capacities, one as standard for 40 tons and below capacity, and two can be applied as optional.
To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
The chemicals you need vary according to the properties of the product you are processing. We can determine the chemical needs that will be suitable for your product as a result of laboratory studies. You can contact the sales representative who has dealt with you at the order stage and send your request.
"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
"Plus series olive oil extraction lines are decanters with dual drive; Pro series lines are equipped with decanters with a mono drive produced for many years. Thanks to the second motor in the Plus series, you can adjust the speed of the scroll in the decanter as you wish and enable you to work more efficiently on different types of olives, and to adjust residue and clarity. For more detailed information about Plus Series: http://hausworld.com/model-51-plus-series.html For more detailed information about Pro Series: http://hausworld.com/model-50-pro-series.html "
Centrifuge machines are high speed, therefore their maintenance and controls should be done on time. Planned maintenance activities extend the working life of the machines, ensure the continuity of your process and prevent unforeseen breakdown that may occur in the future due to usage error or normal use. For this reason, we recommend you to make a planned maintenance agreement. If you submit your request, our After Sales Services department will contact you for the most appropriate maintenance agreement for your process and needs.
Our priority is to supply machinery to all the sectors we can serve, but we can also offer turnkey solutions in areas we are specialized in (olive oil production, sludge dewatering units, etc.).
Gladly. If you make a reservation by contacting before your visit, we will be pleased to introduce you to our factory, accompanied by experts about your needs.
After your machine arrives, the first thing to do is to open the packaging of the machine and check whether there is any damage or deficiency on it. The equipment you have delivered should be kept in a closed and safe environment away from moisture, heat, and humid environments. To be sure that the documents such as usage, operating manual, electrical project sent to you with the machine will not be lost, you should make sure that you secure such documents. You should make sure that the set of tools are correct and complete, and that you keep such tools in a suitable place for use when necessary. You should contact the project department for installation and after your installation is complete, you should contact HAUS After Sales Services for commissioning.
"Before the machines are unloaded from the vehicle or the container, the general control must be made, and the machines condition must be recorded with photographs or video if possible. The date, time and location of the damage should be noted. As soon as the damage is detected, a report must be signed by the driver of the vehicle, the number of damaged containers must be indicated on the CMR convention and the signature of the carrier must be taken. CMR insurance will then be activated. In case of shipment damages, the damage report prepared with the logistics company should be directed to HAUS, meanwhile, the relevant insurance expert should be informed immediately and act according to the expert's instructions. It should not be forgotten that you may have to pay material damages due to transactions that are not done correctly on time. For more detailed information, you can request assistance from the relevant HAUS Sales department or After Sales Services department."


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HAUS Sales Offices and Service Network
It provides the highest quality service with the most up-to-date technology to all its customers at authorized dealer and service locations in Turkey and around the world.


750+
Employees
100000
Production Area
70
Countries


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Frequently Asked Questions
Frequently Asked Questions



Have a question? You can start searching here:


For the contact information please click here.
To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
To become a HAUS supplier: https://supplier.hausworld.com/register.php
"For more than 70 years, HAUS has been synonymous with accomplishing high production quality, based on modern technologies; fulfilling customer satisfaction at utmost level dating back to 1954, when the young engineman Hakkı Gözlüklü has opened the doors of HAUS in Aydın and started activities. Between 2010 and 2018, HAUS Ist in İstanbul, HAUS Europe B.V. in the Netherlands, HAUS SEA in Malaysia, HAUS MED SRL in Italy, HAUS IBERICA in Spain and HAUS SA in India were founded. HAUS R&D Center was established in 2015 and the first turbo blower and screw press production began in 2017. Today, having the ability of manufacturing approximately 600 centrifuges annually with over 750 employees based on 100.000 m2 field integrated factory in Aydın - Turkey with latest technology equipment and quality system management, HAUS exports to more than 70 countries. For more detailed information about us: http://hausworld.com/page-17-about-us.html "
It is recommended that you contact HAUS for such needs. To avoid any possible problems, your existing system is analyzed by HAUS Sales and Project teams and if necessary, needed changes are made and adapted to your system.
For your requests, please kindly fill related service form with details: http://hausworld.com/contact.html