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Frequently Asked Questions
Frequently Asked Questions



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Popüler Sıkça Sorulan Sorular
"The main purpose of using cleaning separator is to separate somatic cells and impurities. Cleaning separators are produced at the first entrance of milk factories in accordance with the milk feeding temperature of 4˚C. In bacteria separators, the main purpose is to separate total bacteria and spore bacteria. They are used in the stage where the pasteurization unit of the factories are located and they reach the highest performance separation efficiency at 55˚C. While cleaning separators only show high performance on somatic cell and coarse impurities, bacteria separators show high performance on both total bacteria and spore bacteria. Apparently, bacteria separators have a recirculation line used to minimize milk losses, unlike cleaning separators. The drums and bowls of both separators have different designs. For more detailed information about Maxclean Cleaning Separators: http://hausworld.com/model-43-maxclean-series.html For more detailed information about Maxclean Bacteria Separators: http://hausworld.com/model-46-maxclean-bakteria-series.html "
The chemicals you need vary according to the properties of the product you are processing. We can determine the chemical needs that will be suitable for your product as a result of laboratory studies. You can contact the sales representative who has dealt with you at the order stage and send your request.
Yes. You can contact our Sales department for information on this subject.
You must keep the delivery report provided to you during and after commissioning, the sales contract, the operating manual provided with the machine, the electrical project, the checklists prepared by HAUS during commissioning and the service commissioning report for future service and maintenance needs.
Gladly. If you make a reservation by contacting before your visit, we will be pleased to introduce you to our factory, accompanied by experts about your needs.
To become a HAUS supplier: https://supplier.hausworld.com/register.php
HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.
"Our Pro 21 model olive oil production facility is mainly produced in accordance with the needs of our customers who process the olives they grow themselves. The use of separators is generally used for the facilities processing the produced products with the logic of delivering the product separated from its residue to the customer without waiting. Since boutique facilities are generally low capacity, the oil coming out of the decanter centrifuge can be separated from its residue by various filtration methods. For more detailed information about boutique olive oil production plants: http://hausworld.com/model-68-boutique-olive-oil-production.html "
"Before the machines are unloaded from the vehicle or the container, the general control must be made, and the machines condition must be recorded with photographs or video if possible. The date, time and location of the damage should be noted. As soon as the damage is detected, a report must be signed by the driver of the vehicle, the number of damaged containers must be indicated on the CMR convention and the signature of the carrier must be taken. CMR insurance will then be activated. In case of shipment damages, the damage report prepared with the logistics company should be directed to HAUS, meanwhile, the relevant insurance expert should be informed immediately and act according to the expert's instructions. It should not be forgotten that you may have to pay material damages due to transactions that are not done correctly on time. For more detailed information, you can request assistance from the relevant HAUS Sales department or After Sales Services department."
Cold-pressed olive oil is obtained by keeping the temperature of the water around 25 ° C maximum while the olives collected with great care are broken in the crusher and matured in the malaxer. In this way, olive oil with high breath is obtained without losing most of the phenol components. You can use the adjustable degree feature of our malaxers for this process.


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HAUS Sales Offices and Service Network
It provides the highest quality service with the most up-to-date technology to all its customers at authorized dealer and service locations in Turkey and around the world.


750+
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Frequently Asked Questions
Frequently Asked Questions



Have a question? You can start searching here:


To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.
For the contact information please click here.
"Before the machines are unloaded from the vehicle or the container, the general control must be made, and the machines condition must be recorded with photographs or video if possible. The date, time and location of the damage should be noted. As soon as the damage is detected, a report must be signed by the driver of the vehicle, the number of damaged containers must be indicated on the CMR convention and the signature of the carrier must be taken. CMR insurance will then be activated. In case of shipment damages, the damage report prepared with the logistics company should be directed to HAUS, meanwhile, the relevant insurance expert should be informed immediately and act according to the expert's instructions. It should not be forgotten that you may have to pay material damages due to transactions that are not done correctly on time. For more detailed information, you can request assistance from the relevant HAUS Sales department or After Sales Services department."
"First of all, you should carefully read the user operation manual provided with your machine and make sure that the specified suggestions and instructions are followed completely. You should choose your operators among those who are trained or willing to keep up. Full participation in the operator training given by the personnel sent during commissioning should be ensured and people who do not receive this training should be prevented from interfering with the machine. It should be ensured that the relevant operators of all shifts are ready for this training in the commissioning training. You should pay attention to the maintenance and cleaning of your machine, make sure that the maintenance plan is fully implemented and make sure that the controls specified in the user's operating manual are carried out. During maintenance, you should pay attention to the use of original spare parts. While using your machine, attention should be paid to the errors and warnings on the user screen, it should be checked by observing that the operating parameters are in accordance with the given values. It should be ensured that the usage limits are not exceeded, in case of any contrary, the machine should be stopped immediately with the methods specified in the user manual and should be contacted with after sales services department. Use oils recommended by HAUS After Sales Services for machinery and auxiliary equipment. Upon request, HAUS After Sales Services department provides on-site machine usage training. You may fill related form to proceed further: http://hausworld.com/page-30-customer-services.html "
We manage our overseas service in partnership with our service network all over the world and resolve our customers' spare parts and service requests in the fastest way possible.