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Ethics Line
    Company employees, dealers, and suppliers can submit notifications via the ethics line regarding all kinds of negativities they deem contrary to ethical values, such as mobbing, material loss and leakage, conflicts of interest between superiors, subordinates, and employees, and non-compliance with corporate business principles, concerning threats and dangers, confidential or open, that they have observed or witnessed related to the company or their own interests.
     
    With this system, you can report anonymously without introducing yourself. Notifications are received and processed in accordance with the principles of personal data protection. You can submit your notifications by filling out the complaint form below or via letter, email, and phone call to our contact addresses. Your notifications will be forwarded to the Haus Ethics Board Committee. We strongly recommend that you share a phone number and/or email address where we can reach you. Maximum care will be taken regarding the confidentiality of the information you provide.

    Paying attention to the following points will ensure that your notification is examined with priority.    
    1. Clear and concise explanation of the incidents subject to the complaint    
    2. Submission of evidence, supporting documents, and witnesses  
    3. Use of direct language instead of nicknames or insinuations    
    4. Expressing claims with phrases containing certainty and degree of conviction, such as... "I witnessed", "I know", "it is said as a rumor", "I have strong suspicions", "I suspect"   5. Sharing valid contact information for auditors to communicate if necessary  

    Warnings
    1. Disciplinary investigation and legal action may be initiated against whistleblowers for complaints based on lies and slander, with the purpose of defaming or discrediting.
    2. Before submitting your ethics application, you can read the `Ethics Board Regulation` and the Ethics Line Illumination Text.


Reference No
EH-WE210965

If you have any evidence to support your claim? (Document) Please upload.

*Please specify all details about the alleged violation, including where witnesses were located and any other matter that might be useful for assessing the situation and, ultimately, correcting it.

Please specify who the person/persons who committed this behavior are:
# Full Name Duty
Who is aware of the event, has information about the event, or witnessed the event?
# Full Name Duty

* Lütfen bu referans kodunu EH-WE210965 bir yere not edin ve güvenli bir yerde saklayınız. Bu referans numarası ile ihlal sürecini takip edebilirsiniz.



HAUS

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#BECAUSEWECARE







HAUS Sales Offices and Service Network
It provides the highest quality service with the most up-to-date technology to all its customers at authorized dealer and service locations in Turkey and around the world.


750+
Employees
100000
Production Area
70
Countries


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Frequently Asked Questions
Frequently Asked Questions



Have a question? You can start searching here:


"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
For the contact information please click here.
To become a HAUS supplier: https://supplier.hausworld.com/register.php
Our products are under guarantee for 2 years against material and workmanship defects. Our Sales or After Sales Services units will be happy to inform you about the details of the guarantee conditions.
"First of all, you should carefully read the user operation manual provided with your machine and make sure that the specified suggestions and instructions are followed completely. You should choose your operators among those who are trained or willing to keep up. Full participation in the operator training given by the personnel sent during commissioning should be ensured and people who do not receive this training should be prevented from interfering with the machine. It should be ensured that the relevant operators of all shifts are ready for this training in the commissioning training. You should pay attention to the maintenance and cleaning of your machine, make sure that the maintenance plan is fully implemented and make sure that the controls specified in the user's operating manual are carried out. During maintenance, you should pay attention to the use of original spare parts. While using your machine, attention should be paid to the errors and warnings on the user screen, it should be checked by observing that the operating parameters are in accordance with the given values. It should be ensured that the usage limits are not exceeded, in case of any contrary, the machine should be stopped immediately with the methods specified in the user manual and should be contacted with after sales services department. Use oils recommended by HAUS After Sales Services for machinery and auxiliary equipment. Upon request, HAUS After Sales Services department provides on-site machine usage training. You may fill related form to proceed further: http://hausworld.com/page-30-customer-services.html "
To become a HAUS supplier: https://supplier.hausworld.com/register.php