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HAUS BUSINESS CONTINUITY PLAN

Dear Customer,

We closely follow the developments against the corona virus (COVID-19) that surrounds the world. We are going through a challenging period all together and struggling to get through the best. 

As a company, we take due precautions for our employees and customers. We inform and warn our employees against the epidemic and ensure that all measures are taken. While caring for the protection of the health of our employees, we continue uninterrupted production activities that are vital for our customers in line with the measures. For the sustainability of our supply chain management, we provide alternative work on our online portal.

 We continue our after sales services and necessary works. Our subsidiaries and agents are ready to serve our customers globally for after sales services.

We would like to state that for further information on any of our products and services, we remain at your disposal. You may get in touch with our related team members, they are remotely accessible. Moreover, you can also contact us through our website.

As always, our compass shows the direction that will take care of our employees, customers, society and people. “Because We Care”.

HAKKI GÖZLÜKLÜ

HAUS MANAGING DIRECTOR




HAUS

How can we help you?


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HAUS Sales Offices & Service Network
HAUS agents and authorised services provides reliable and high quality service to all customers around the world.


800
Employees
68000
Factory Area
40
Countries


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Frequently Asked Questions
Frequently Asked Questions



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"For more than 65 years, HAUS has been synonymous with accomplishing high production quality, based on modern technologies; fulfilling customer satisfaction at utmost level dating back to 1954, when the young engineman Hakkı Gözlüklü has opened the doors of HAUS in Aydın and started activities. Between 2010 and 2018, HAUS Ist in İstanbul, HAUS Europe B.V. in the Netherlands, HAUS SEA in Malaysia, HAUS MED SRL in Italy, HAUS IBERICA in Spain and HAUS SA in India were founded. HAUS R&D Center was established in 2015 and the first turbo blower and screw press production began in 2017. Today, having the ability of manufacturing approximately 600 centrifuges annually with over 500 employees based on 32.000 m2 field integrated factory in Aydın - Turkey with latest technology equipment and quality system management, HAUS exports to more than 40 countries. For more detailed information about us: http://hausworld.com/page-17-about-us.html "
To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
"First of all, you should carefully read the user operation manual provided with your machine and make sure that the specified suggestions and instructions are followed completely. You should choose your operators among those who are trained or willing to keep up. Full participation in the operator training given by the personnel sent during commissioning should be ensured and people who do not receive this training should be prevented from interfering with the machine. It should be ensured that the relevant operators of all shifts are ready for this training in the commissioning training. You should pay attention to the maintenance and cleaning of your machine, make sure that the maintenance plan is fully implemented and make sure that the controls specified in the user's operating manual are carried out. During maintenance, you should pay attention to the use of original spare parts. While using your machine, attention should be paid to the errors and warnings on the user screen, it should be checked by observing that the operating parameters are in accordance with the given values. It should be ensured that the usage limits are not exceeded, in case of any contrary, the machine should be stopped immediately with the methods specified in the user manual and should be contacted with after sales services department. Use oils recommended by HAUS After Sales Services for machinery and auxiliary equipment. Upon request, HAUS After Sales Services department provides on-site machine usage training. You may fill related form to proceed further: http://hausworld.com/page-30-customer-services.html "
"There are many different situations that can affect the performance of your machine. Here, you should check the pre-equipment process and review the relevant section of your equipment and the user operating manual given to you. After checking the data on the machine by authorized operators, you can contact the Technical Support department and get support for the analysis and control of your data. To get machine information: http://hausworld.com/contact.html "
We manage our overseas service in partnership with our service network all over the world and resolve our customers' spare parts and service requests in the fastest way possible.