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CUSTOMER STORIES : Behçetoğulları Gıda San. Ltd. Şti.

Place : Mudanya, Bursa

Application : Olive Oil Applications

Operating Machines :       

1 piece of PRO 52 (OLIVEMAX PRO +33) 

Interviewee : Mert ER 

Interviewer : Evren EKŞİ


1-Can you briefly introduce yourselves and company?

Hello, I my name is Mert ER. I am the manager of Mudanya/Çepni olive oil production facility of Behçetoğulları Gıda San. Ltd. Şti. company. Our company started to operate in Mudanya district of Bursa in 1998 in the olive sector. We opened our Gemlik branch in 2009 and olive oil production facility in Çepni village, 2012 and have continued our activities. We have laid the foundation of our second olive oil production facility as of 2020.

2-How did you meet HAUS?

We met HAUS due to olive oil production line that we purchased upon recommendations of the leaders in the sector when we first opened our facility in 2011. Then, we noticed that we were satisfied with HAUS company and its machinery. So we preferred HAUS brand in 2017 again and purchased OLIVEMAX PRO +33 model. We use our machinery without any trouble.


3-Why, where and how is HAUS Machinery used in your facility?

HAUS machinery is used in our facility for olive oil production. Machinery separates olives from olive seeds and converts them into olive oil within 2 hours. Then, oil is filtered and prepared for our tables.

4-Why HAUS? What are the advantages you get with HAUS?

First of all, HAUS is a company that follows technology closely. If you use HAUS, you know that you are in the farthest position in the sector and this gives confidence. The advantages we get with HAUS are mainly trouble-free machinery. Apart from this, olive oil production is seasonal. Sometimes hours may be important in the season. There is a team that provides you technical support whenever you want whether night, day, weekend. Technical team can come to your facility and solve your problem even for the tiniest problem. Therefore, we can continue to produce with reliability without aggrieving our customers and facing troubles within the season.


5-Would you like to add something about the season and sector?

It is required to increase the importance in olive oil and raise awareness of our citizens on olive oil. Compared to the past, importance and support in olive oil production in our country have increased. I would like to extend my thanks to everyone who contributed.



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"First of all, you should carefully read the user operation manual provided with your machine and make sure that the specified suggestions and instructions are followed completely. You should choose your operators among those who are trained or willing to keep up. Full participation in the operator training given by the personnel sent during commissioning should be ensured and people who do not receive this training should be prevented from interfering with the machine. It should be ensured that the relevant operators of all shifts are ready for this training in the commissioning training. You should pay attention to the maintenance and cleaning of your machine, make sure that the maintenance plan is fully implemented and make sure that the controls specified in the user's operating manual are carried out. During maintenance, you should pay attention to the use of original spare parts. While using your machine, attention should be paid to the errors and warnings on the user screen, it should be checked by observing that the operating parameters are in accordance with the given values. It should be ensured that the usage limits are not exceeded, in case of any contrary, the machine should be stopped immediately with the methods specified in the user manual and should be contacted with after sales services department. Use oils recommended by HAUS After Sales Services for machinery and auxiliary equipment. Upon request, HAUS After Sales Services department provides on-site machine usage training. You may fill related form to proceed further: http://hausworld.com/page-30-customer-services.html "