Home Blog WE ARE CELEBRATING THE 10TH ANNIVERSARY OF ISTANBUL OFFICE
#BECAUSEWECARE

WE ARE CELEBRATING THE 10TH ANNIVERSARY OF ISTANBUL OFFICE

Hello,

We are celebrating the 10th year of our İstanbul office in this month. The journey started with only 3 people in a small office now continues to carry out its activities in our new and more comprehensive office where we moved into last year with 17 people. 10 years that we have left behind have passed with good changes in many fields with our whole company and also for İstanbul office. During this period falling behind, we have worked hard, got tired and covered a distance towards our goals by gaining strength day by day. We are happy to leave these 10 years full of challenges, struggles and successes behind as İstanbul Office. I would like to thank all our valuable colleagues for your companion, support and effort on behalf of our whole team.

We had been sustaining all our activities until 2010 directly from Aydın Factory mainly for the olive oil sector. İstanbul office was opened in 2010 May to focus on other sectors that use centrifuge technology solutions other than the olive oil sector and increase global market share of HAUS brand. During the period we have left behind, we have become one of the most important solution partners that enable companies operating to meet basic needs of humans to continue their operations. HAUS brand has taken its place among the best companies in the world thanks to its high quality and customer satisfaction orientation in various fields of industry, such as treatment facilities, milk processing facilities, animal oil processing facilities, vegetable oil industry, beverage industry, mine sites, fish oil and fish meal facilities. We export to about 50 countries and receive cooperation and dealership offers from countries that we have not carried on business in yet. We provide solutions for domestic and international needs of our customers and business partners from İstanbul with our team consisting of spare part depot, Sales, Marketing, Project and S ervice departments.

Success and experience that İstanbul office has gained have encouraged us more to expand our existence in the global market and open our regional offices in the abroad. On the occasion of this, I also congratulate the 5th year of HAUS SEA regional office that has completed its 5th year in this month and wish it a continued success.

We continue and should continue to focus on customers, quality and efficiency in every business we do. We progress by setting our hearts on our business, overcoming the obstacles we face one by one and keeping an eye on our goal. Because we care! I wish to see many 10 years together with happiness and success.

Best Regards,

Oğuz VURAL / Centrifuge Sales Director




HAUS

How Can We Help You?


#BECAUSEWECARE







HAUS Sales Offices and Service Network
It provides the highest quality service with the most up-to-date technology to all its customers at authorized dealer and service locations in Turkey and around the world.


750+
Employees
100000
Production Area
70
Countries


VIEW ALL DEALERS AND OFFICES


Frequently Asked Questions
Frequently Asked Questions



Have a question? You can start searching here:


"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
To become a HAUS supplier: https://supplier.hausworld.com/register.php
For your requests, please kindly fill related service form with details: http://hausworld.com/contact.html
"Before the machines are unloaded from the vehicle or the container, the general control must be made, and the machines condition must be recorded with photographs or video if possible. The date, time and location of the damage should be noted. As soon as the damage is detected, a report must be signed by the driver of the vehicle, the number of damaged containers must be indicated on the CMR convention and the signature of the carrier must be taken. CMR insurance will then be activated. In case of shipment damages, the damage report prepared with the logistics company should be directed to HAUS, meanwhile, the relevant insurance expert should be informed immediately and act according to the expert's instructions. It should not be forgotten that you may have to pay material damages due to transactions that are not done correctly on time. For more detailed information, you can request assistance from the relevant HAUS Sales department or After Sales Services department."
After your machine arrives, the first thing to do is to open the packaging of the machine and check whether there is any damage or deficiency on it. The equipment you have delivered should be kept in a closed and safe environment away from moisture, heat, and humid environments. To be sure that the documents such as usage, operating manual, electrical project sent to you with the machine will not be lost, you should make sure that you secure such documents. You should make sure that the set of tools are correct and complete, and that you keep such tools in a suitable place for use when necessary. You should contact the project department for installation and after your installation is complete, you should contact HAUS After Sales Services for commissioning.