In this issue, we are reaching out to the Southeast region. We set off for Kilis and interviewed 9 customers and shot with 6 of them. We would like to thank all our customers who opened the doors of their facilities to us without a second thought and told us in a sincere language why they prefer HAUS. Here are the highlights of our interviews with our valuable customers, each of whom welcomed us with their smiling faces in each facility....
DURAN YÜKSEK – “"When we were researching machinery, we always processed our olives with Hakkı Usta's machines. We did research, we went around the best working factories in Kilis, we saw that there was always Hakkı Usta. There is no problem in oil quality, in the working order of the machines, for example... We find HAUS really interested in after-sales services. They call, they ask, they follow up, they stand behind it. We are witnesses to this. When we call our service when there is a malfunction, our service comes and fixes the malfunction within a few hours at the latest. I have not heard of any other company working better in this region.... Our local olives are not like table olives, they are more oily. We know that these machines (HAUS) are more efficient because the oil ratio is higher... Our producers who come here look and see, they ask if these are German companies, when we say Turkish, they say how nice, we encounter positive things.
MUSABEYLİ – "I preferred Hakkı Ustası because it is local and national... I am very satisfied with the after-sales service, they are here every weekend. They did not leave us alone. We are looking for the master, he is here in an hour, we have never had any problems so far. There is no oil leakage at all." - @feridun photo
ARİF ŞAHAN- "Our machine is very good. While cleaning, in other jobs, everything is computerized... If we have the slightest problem, they reach us when we call, they catch up. They help us in every matter... I thank all of them very much."
HOŞAFOĞULLARI - "As a citizen of the Republic of Turkey, we are very pleased that Hakkı Usta is making such world-class production. My father bought 4 machines for the Kilis region, all 4 of them from HAUS. Mr. Hakkı said at that time (to my father), 'Uncle Haci, at the age of 70, you come all the way from Kilis and you say that I will establish a facility and serve the region, bravo', and Mr. Hakkı was very pleased at that time. Since then, we have become a family.... HAUS's machines are more efficient, more productive than other machines. Both before and after sales, even if it is 01:00 or 02:00 at night, they return immediately and make the necessary intervention. HAUS is a family for us."
ZEKERİYA SAYGILI – “Previously, machines were coming to our country from abroad. We decided to work with Hakkı Usta for our country to win.... The biggest advantages it provides us are its durability and efficiency... Hakkı Usta is very well known in Kilis, we are among the first to buy Hakkı Usta's machines... After the sale, they help us instantly at the slightest phone call. Our machines are regularly maintained and repaired... We are very satisfied."
MAAŞOĞLU – “We did a lot of research beforehand, we visited many factories, the most ideal Hakkı Usta was the one we observed at that time. He was more concentrated on this business and we saw his new investments, his new factories. These were the points that impressed us. In addition, Hakkı Usta is more prominent in the Kilis region compared to other companies, it is a more known and familiar brand in the eyes of the producers... We are very satisfied with energy efficiency. Let's say both energy efficiency and oil yield. Our customers are also very satisfied, although this is the first year, the feedback has been very positive... In terms of after sales, the technical service is very interested, both service and spare parts... It is very easy to reach the authorities and they get back to us in a very short time because the season is very short. This is very important for us. Hakkı Usta is really a brand whose star has shone in Kilis."
