In case of a breakdown, how can I contact with the relevant department?

Home Corporate Frequently Asked Questions

#BECAUSEWECARE

What should I do to use my machine safely and for a long time?

What is your product portfolio?

Who should I contact for payments and invoicing?

From whom can I get information about the requirements (air, water, etc.) needed to operate my machine?

Do I have problem in guarantee of my machines, if I do not make the maintenance on time?

From whom can I get information about the chemicals to be used (polyelectrolyte etc.)?

If we send our samples, do you make machine performance and product sample tests? Do you have a labrotory?

Are your machines standard or do you produce machines in different configurations?

Do your crushers have difficulty breaking olives?

Can I get service from you for my existing equipment of different brands?

In case of a breakdown, how can I contact with the relevant department?
"In case of a breakdown, you should apply to HAUS After Sales Services via e-mail, phone, website, or fax. You can send your service, spare parts and technical information requests by using digital channels. Thus, your service record will be opened and systematic action will be started and you will be returned as soon as possible."

BREAKDOWN SERVICE MAINTENANCE REPAIR SPARE PARTS

HAUS

How Can We Help You?

Request a Quote

Click to request a quote about our products and services.

Our Offices & Service Network

Click for addresses and contact information where you can reach us.

About Us

Click to get more information about us.

#BECAUSEWECARE

HAUS Sales Offices and Service Network
It provides the highest quality service with the most up-to-date technology to all its customers at authorized dealer and service locations in Turkey and around the world.

750+

Employees

100000m²

Production Area

Countries

VIEW ALL DEALERS AND OFFICES

Frequently Asked Questions
Frequently Asked Questions

Have a question? You can start searching here:

About HAUS Corporate Profile
About HAUS Products

HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.

To become a HAUS supplier: https://supplier.hausworld.com/register.php

"For more than 70 years, HAUS has been synonymous with accomplishing high production quality, based on modern technologies; fulﬁlling customer satisfaction at utmost level dating back to 1954, when the young engineman Hakkı Gözlüklü has opened the doors of HAUS in Aydın and started activities. Between 2010 and 2018, HAUS Ist in İstanbul, HAUS Europe B.V. in the Netherlands, HAUS SEA in Malaysia, HAUS MED SRL in Italy, HAUS IBERICA in Spain and HAUS SA in India were founded. HAUS R&D Center was established in 2015 and the ﬁrst turbo blower and screw press production began in 2017. Today, having the ability of manufacturing approximately 600 centrifuges annually with over 750 employees based on 100.000 m2 ﬁeld integrated factory in Aydın - Turkey with latest technology equipment and quality system management, HAUS exports to more than 70 countries. For more detailed information about us: http://hausworld.com/page-17-about-us.html "

You can get clear information about the planned delivery date by contacting the sales representative who has dealt with you at the order stage.

You must keep the delivery report provided to you during and after commissioning, the sales contract, the operating manual provided with the machine, the electrical project, the checklists prepared by HAUS during commissioning and the service commissioning report for future service and maintenance needs.

"You can create a request from our contact menu. You can fill the related form with requested details. Our expert sales department will get in contact with you accordingly as soon as possible. To fill the form: http://hausworld.com/contact.html "

For which sectors do you produce machines?

How can I become HAUS Supplier?

Who is HAUS?

From whom can I get information about the delivery time of my machine?

What documents should I keep when I buy a machine and after installation?

I want to learn about machine technical features and get a quote, what should I do?