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CUSTOMER STORIES : Gansbaai Marine (Pty)


Place : Gansbaai, Western Cape Province, South Africa

Application : Pelagic Fish Processing

Operating Machines :

HAUS DDI4742

HAUS IBA6824-PC40

Interviewee : Stephen Brown

Interviewer : Steven Bostock

Steven Bostock :

Could you please introduce yourself and your company?

Stephen Brown :

I am Stephen Brown, a Registered Professional Certificated Engineer involved with the continuous improvement and optimisation of pelagic fish processing at Gansbaai Marine (Pty) Ltd. The facility has been in operation since the mid 1960’s and we are in the process of refining it’s capabilities to meet and exceed ever-increasing legislative constraints imposed on the environments in which we operate.

How did you meet HAUS?

The overall objective in our industry is to process the raw fish as quickly as possible, so as to preserve it’s composition for as long as the processing parameters dictate. The prime function is to reduce protein from the landed catches, before decomposition prevents this from efficiently taking place. Establishing objectives for the business, that involved replacement of older and obsolete equipment, resulted in expediting options available in the global market-place. Those tabled by HAUS, have proved to be the most lucrative for us.

Where and for what purpose is HAUS used in your company?

We have two HAUS machines in our fish meal processing plant. The first one was a DDI4742 decanter/desludger with a 470mm bowl diameter, which has enabled production rate peaks of 40 ton/hour raw fish processing speeds having being achieved. This machine proved itself as being the flagship in the fish meal processing plant, when expediting related equipment arose, in the form of separator centrifuge. Again we followed the standard internal company process and the proposal tabled by HAUS, on a HAUS IBA6824-PC40 self-cleaning separator centrifuge has proved to be legitimate. The older machines were just not capable of handling the quantity of water concentrate from the upstream machine.

Why HAUS? What are the advantages with HAUS?

After having established a professional relationship with HAUS, based on sound future-oriented ethics, they will form part of the negotiations platform with similar-such improvements. The prime motivator is quick turn-around local back-up service, which is financially competative in the global market-place. Our relationship is one of mutual continuous improvement and advancement.

Would you like to add anything about the sector and market?

I strongly believe that HAUS has delivered upon our expectations from them and that they would be favourably considered in any similar-such developments into the future. HAUS has proved it’s competativeness in the pelagic fish processing sector for us and as such we are in the process of purchasing two similar machines, to further enhance our overall fish meal plant efficiency. These machines will be installed and ready for the 2021 production cycle.



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Centrifuge machines are high speed, therefore their maintenance and controls should be done on time. Planned maintenance activities extend the working life of the machines, ensure the continuity of your process and prevent unforeseen breakdown that may occur in the future due to usage error or normal use. For this reason, we recommend you to make a planned maintenance agreement. If you submit your request, our After Sales Services department will contact you for the most appropriate maintenance agreement for your process and needs.
After your machine arrives, the first thing to do is to open the packaging of the machine and check whether there is any damage or deficiency on it. The equipment you have delivered should be kept in a closed and safe environment away from moisture, heat, and humid environments. To be sure that the documents such as usage, operating manual, electrical project sent to you with the machine will not be lost, you should make sure that you secure such documents. You should make sure that the set of tools are correct and complete, and that you keep such tools in a suitable place for use when necessary. You should contact the project department for installation and after your installation is complete, you should contact HAUS After Sales Services for commissioning.
During the guarantee period, if the scheduled maintenance of your product is not carried out on time by the authorized service, any damage due to breakdown may cause your product to be evaluated beyond the scope of the warranty. To prevent this situation, planned maintenance of your product is recommended to be done on time. In order to make a planned maintenance agreement, you can fill out related form: http://hausworld.com/page-28-maintanence-repair.html