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CUSTOMER STORIES : Gansbaai Marine (Pty)


Place : Gansbaai, Western Cape Province, South Africa

Application : Pelagic Fish Processing

Operating Machines :

HAUS DDI4742

HAUS IBA6824-PC40

Interviewee : Stephen Brown

Interviewer : Steven Bostock

Steven Bostock :

Could you please introduce yourself and your company?

Stephen Brown :

I am Stephen Brown, a Registered Professional Certificated Engineer involved with the continuous improvement and optimisation of pelagic fish processing at Gansbaai Marine (Pty) Ltd. The facility has been in operation since the mid 1960’s and we are in the process of refining it’s capabilities to meet and exceed ever-increasing legislative constraints imposed on the environments in which we operate.

How did you meet HAUS?

The overall objective in our industry is to process the raw fish as quickly as possible, so as to preserve it’s composition for as long as the processing parameters dictate. The prime function is to reduce protein from the landed catches, before decomposition prevents this from efficiently taking place. Establishing objectives for the business, that involved replacement of older and obsolete equipment, resulted in expediting options available in the global market-place. Those tabled by HAUS, have proved to be the most lucrative for us.

Where and for what purpose is HAUS used in your company?

We have two HAUS machines in our fish meal processing plant. The first one was a DDI4742 decanter/desludger with a 470mm bowl diameter, which has enabled production rate peaks of 40 ton/hour raw fish processing speeds having being achieved. This machine proved itself as being the flagship in the fish meal processing plant, when expediting related equipment arose, in the form of separator centrifuge. Again we followed the standard internal company process and the proposal tabled by HAUS, on a HAUS IBA6824-PC40 self-cleaning separator centrifuge has proved to be legitimate. The older machines were just not capable of handling the quantity of water concentrate from the upstream machine.

Why HAUS? What are the advantages with HAUS?

After having established a professional relationship with HAUS, based on sound future-oriented ethics, they will form part of the negotiations platform with similar-such improvements. The prime motivator is quick turn-around local back-up service, which is financially competative in the global market-place. Our relationship is one of mutual continuous improvement and advancement.

Would you like to add anything about the sector and market?

I strongly believe that HAUS has delivered upon our expectations from them and that they would be favourably considered in any similar-such developments into the future. HAUS has proved it’s competativeness in the pelagic fish processing sector for us and as such we are in the process of purchasing two similar machines, to further enhance our overall fish meal plant efficiency. These machines will be installed and ready for the 2021 production cycle.



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"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
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HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.
"First of all, you should carefully read the user operation manual provided with your machine and make sure that the specified suggestions and instructions are followed completely. You should choose your operators among those who are trained or willing to keep up. Full participation in the operator training given by the personnel sent during commissioning should be ensured and people who do not receive this training should be prevented from interfering with the machine. It should be ensured that the relevant operators of all shifts are ready for this training in the commissioning training. You should pay attention to the maintenance and cleaning of your machine, make sure that the maintenance plan is fully implemented and make sure that the controls specified in the user's operating manual are carried out. During maintenance, you should pay attention to the use of original spare parts. While using your machine, attention should be paid to the errors and warnings on the user screen, it should be checked by observing that the operating parameters are in accordance with the given values. It should be ensured that the usage limits are not exceeded, in case of any contrary, the machine should be stopped immediately with the methods specified in the user manual and should be contacted with after sales services department. Use oils recommended by HAUS After Sales Services for machinery and auxiliary equipment. Upon request, HAUS After Sales Services department provides on-site machine usage training. You may fill related form to proceed further: http://hausworld.com/page-30-customer-services.html "
During the guarantee period, if the scheduled maintenance of your product is not carried out on time by the authorized service, any damage due to breakdown may cause your product to be evaluated beyond the scope of the warranty. To prevent this situation, planned maintenance of your product is recommended to be done on time. In order to make a planned maintenance agreement, you can fill out related form: http://hausworld.com/page-28-maintanence-repair.html
"For more than 65 years, HAUS has been synonymous with accomplishing high production quality, based on modern technologies; fulfilling customer satisfaction at utmost level dating back to 1954, when the young engineman Hakkı Gözlüklü has opened the doors of HAUS in Aydın and started activities. Between 2010 and 2018, HAUS Ist in İstanbul, HAUS Europe B.V. in the Netherlands, HAUS SEA in Malaysia, HAUS MED SRL in Italy, HAUS IBERICA in Spain and HAUS SA in India were founded. HAUS R&D Center was established in 2015 and the first turbo blower and screw press production began in 2017. Today, having the ability of manufacturing approximately 600 centrifuges annually with over 500 employees based on 32.000 m2 field integrated factory in Aydın - Turkey with latest technology equipment and quality system management, HAUS exports to more than 40 countries. For more detailed information about us: http://hausworld.com/page-17-about-us.html "