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REMOTE FACTORY ACCEPTANCE TEST
Factory Acceptance Tests (FATs) is of crucial importance to show our customers that their ordered products have been produced with the specifications they demand. These tests are carried out within the scope of inspection test plan (ITP). So, you can confirm the proven quality and suitability of purchased equipment through our tests.

Before the pandemic period, on-site factory acceptance (FAT) used to be performed. In today’s world, it may not be possible to perform factory acceptance tests in physical terms due to travel restrictions, time constraints or other urgent reasons. Therefore, as HAUS we are there for you with our "Remote Factory Test" service that we offer as a result of the studies we carry out in parallel with digital transformation and digitalization. We can ensure information security of our customers who will go through factory acceptance process and we can provide them with a flexible and effective service to save time without creating a great technological effort and without disrupting the business plan of their businesses.

Thanks to this service, we can create an environment where you can inspect all parameters you want to do on-site in the Factory Acceptance Tests in a virtual environment, and you are offered with an experience where you can interact with our expert test personnel for details.


HAUS Remote Factory Acceptance Test Procedure
Before initiating the Remote Factory Acceptance Test, we send the necessary documents electronically and make the preparations.

During the Remote Factory Acceptance Test, we provide guidance throughout the whole process with the responsible technical HAUS personnel. We recommend you to use a headset-microphone set in order to provide continuous information exchange both on the screen and on the test bench of your machine. We record all test phases with a fixed camera and provide our testers with more freedom of movement with an integrated high resolution dynamic camera and reliable microphone technology, accordingly, they can use their hands to point out to more important points at the same time.

Technical Requirements
The requirements by our customers are very simple actually: The Microsoft Teams application must be installed on the computer that you will make the call for the Remote Factory Acceptance Test session. You do not need to install any other additional software. You should have an Internet connection at stable and sufficient speed for a proper video call. For even better process, it is recommended to use a webcam.


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HAUS Sales Offices and Service Network
It provides the highest quality service with the most up-to-date technology to all its customers at authorized dealer and service locations in Turkey and around the world.


750+
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100000
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Frequently Asked Questions
Frequently Asked Questions



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"For more than 70 years, HAUS has been synonymous with accomplishing high production quality, based on modern technologies; fulfilling customer satisfaction at utmost level dating back to 1954, when the young engineman Hakkı Gözlüklü has opened the doors of HAUS in Aydın and started activities. Between 2010 and 2018, HAUS Ist in İstanbul, HAUS Europe B.V. in the Netherlands, HAUS SEA in Malaysia, HAUS MED SRL in Italy, HAUS IBERICA in Spain and HAUS SA in India were founded. HAUS R&D Center was established in 2015 and the first turbo blower and screw press production began in 2017. Today, having the ability of manufacturing approximately 600 centrifuges annually with over 750 employees based on 100.000 m2 field integrated factory in Aydın - Turkey with latest technology equipment and quality system management, HAUS exports to more than 70 countries. For more detailed information about us: http://hausworld.com/page-17-about-us.html "
"HAUS manufactures a comprehensive portfolio of high-quality centrifuge technology products such as; • Decanter centrifuges, • Disc stack separators, • Continuous system olive oil extraction plants, • Screw presses, • Turbo blowers, • Mobile units and auxiliary equipment and offers familiar service on set-up, turn-key integrated project management, maintenance, spare-parts and aftersales solutions for specific markets and industries."
To become a HAUS agent you may fill the related form: http://hausworld.com/contact.html
"Before the machines are unloaded from the vehicle or the container, the general control must be made, and the machines condition must be recorded with photographs or video if possible. The date, time and location of the damage should be noted. As soon as the damage is detected, a report must be signed by the driver of the vehicle, the number of damaged containers must be indicated on the CMR convention and the signature of the carrier must be taken. CMR insurance will then be activated. In case of shipment damages, the damage report prepared with the logistics company should be directed to HAUS, meanwhile, the relevant insurance expert should be informed immediately and act according to the expert's instructions. It should not be forgotten that you may have to pay material damages due to transactions that are not done correctly on time. For more detailed information, you can request assistance from the relevant HAUS Sales department or After Sales Services department."
During the guarantee period, if the scheduled maintenance of your product is not carried out on time by the authorized service, any damage due to breakdown may cause your product to be evaluated beyond the scope of the warranty. To prevent this situation, planned maintenance of your product is recommended to be done on time. In order to make a planned maintenance agreement, you can fill out related form: http://hausworld.com/page-28-maintanence-repair.html
After your machine arrives, the first thing to do is to open the packaging of the machine and check whether there is any damage or deficiency on it. The equipment you have delivered should be kept in a closed and safe environment away from moisture, heat, and humid environments. To be sure that the documents such as usage, operating manual, electrical project sent to you with the machine will not be lost, you should make sure that you secure such documents. You should make sure that the set of tools are correct and complete, and that you keep such tools in a suitable place for use when necessary. You should contact the project department for installation and after your installation is complete, you should contact HAUS After Sales Services for commissioning.