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HAUS Sales Offices and Service Network
It provides the highest quality service with the most up-to-date technology to all its customers at authorized dealer and service locations in Turkey and around the world.


750+
Employees
100000
Production Area
70
Countries


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Frequently Asked Questions
Frequently Asked Questions



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HAUS provides products and service to various applications at olive oil, food, environment, energy and industry sectors.
After your machine arrives, the first thing to do is to open the packaging of the machine and check whether there is any damage or deficiency on it. The equipment you have delivered should be kept in a closed and safe environment away from moisture, heat, and humid environments. To be sure that the documents such as usage, operating manual, electrical project sent to you with the machine will not be lost, you should make sure that you secure such documents. You should make sure that the set of tools are correct and complete, and that you keep such tools in a suitable place for use when necessary. You should contact the project department for installation and after your installation is complete, you should contact HAUS After Sales Services for commissioning.
Centrifuge machines are high speed, therefore their maintenance and controls should be done on time. Planned maintenance activities extend the working life of the machines, ensure the continuity of your process and prevent unforeseen breakdown that may occur in the future due to usage error or normal use. For this reason, we recommend you to make a planned maintenance agreement. If you submit your request, our After Sales Services department will contact you for the most appropriate maintenance agreement for your process and needs.
It is recommended that you contact HAUS for such needs. To avoid any possible problems, your existing system is analyzed by HAUS Sales and Project teams and if necessary, needed changes are made and adapted to your system.